We value our customers and our service!
Each item shipped from our company comes with a XTAR sign, which means the customers are either ordering the XTAR product series or the XTAR services.

100% Tested

Each product we sell will be tested one by one before shipment.

Extra 2% in Shipment

To avoid potential damage during the shipment, we always add 2% extra items when packing.

100% Satistaction Guaranteed

1. We will select reliable suppliers for our customers.
2. If for some reason the customers get defective products, or there're quality issues when used properly during the warranty period, we will replace the item within 10 days after the arrival.
3. And repair the items within 3 months without any extra charge.
4. If it's over 3 months but within 12 months we will only charge the exact cost(non-profitable for us)

Note

We will select reliable suppliers for following products, but we can't offer replacement and repair service for them.
1. Non-rechargeable batteries.
2. Xenon bulbs.
3. Holsters.
4. Other products without warranty period which we have noted in the product description.